SERVICE DEPARTMENT

27 Denning Road, Bunbury WA 6230
Ph: (08) 9791 5132 or Fax: (08) 9791 4780
Email: service@bunburyholden.com.au

OPENING HOURS:
7.30am till 5.30pm Monday to Friday.

When booking in your vehicle for service/repair work you will need to provide some information about your vehicle. You will need to state what type of vehicle you are booking in (eg. Astra, Commodore, Rodeo), you will also need the vehicle registration number (eg. BY 858). What type of work is to be performed or what kilometer service you will require (eg. Replace spare tyre & or 30,000km service). If you book at least 3-4 days in advance, you will have a greater advantage for times available which suit your schedule.

• HIRE CARS
Hire Cars are available (Cruze or Barina) for a minimal fee, which need to be reserved upon booking your vehicle in. If you do not reserve a hire car we can not guarantee availability upon arrival.

• EARLY BIRD DROP OFF BOX
Early bird drop off box is available to any customers who would like to drop off a vehicle before opening hours. To use the early drop off box simply park your vehicle in the customer parking lot, put your vehicle keys and a small note (as necessary) stating what is required and place in the drop off box (located at the front door).

• COURTESY DRIVERS
A free drop off and pick up delivery service is also available to local/city areas. As per loan cars you will need to request this upon booking in. Any customers who do not pre-book a lift may find a delay of up 15minutes if a courtesy driver is unavailable.

• EFTPOS
credit card facilities are available, and cheques are accepted upon proof of identification.

• A CUSTOMER WAITING LOUNGE
is provided which includes Chairs & Coffee table, TV, tea & coffee, water, magazines and some toys for the kids. Anyone is welcome to sit down and relax whilst our team attends to your vehicle.

As a Holden Retailer we subscribe to a standard of excellence called “The Holden Difference”. This is in place to ensure that workshop practices provide a consistently high quality for all service and repair work. Bunbury Holden is committed to making sure all Holden vehicles are correctly diagnosed, repaired and serviced, resulting in consistent “right first time” performance. It’s a commitment we will always stand behind. What ever Holden you drive, you can rest assured that our technicians are more up to speed on what’s under the hood than anyone outside of the Holden franchise. As automotive technology becomes increasingly complex, the traditional toolbox is virtually obsolete. New technology, like our Tech diagnostic computer, allows us to locate the problem more quickly and fix it.

What can you do to keep your Holden running at its best? Prevention is always better than cure. There are a number of simple, regular things you can look out for to keep your Holden running smoothly between service intervals.

TYRES: Check air pressure weekly (including spare) to ensure safety, reduce fuel consumption and increase tyre life. Correct air pressures are shown on the tyre placard located in the driver’s door.
Do not attempt to drive on a flat tyre more than is necessary to safety stop. Driving even short distances may cause irreparable damage.

Tyres should be replaced when:

• Cord or fabric is showing or tread indicators appear. Tread indicators appear as plain bars when only 1.5mm of tread remains.
• Tread or sidewall is cut, split or cracked and exposes fabric.
• Tyre has a bump or bulge in it
• Tyre has a puncture which cannot be repaired because of size or location of damage.

OIL: Oil levels should be checked weekly. Check level when oil is warm, or when stopping for fuel. Use only specified oil, recommended grades of oil outlined in the handbook. Oil that is too thin (low viscosity) will increase consumption, so stick to specified grades.

WASHER FLUID LEVELS: Check and top up washer fluid weekly. For best results, add the correct amount of Holden washer fluid, as specified in your handbook.

AIR CONDITIONING: The air-con uses power from the vehicle’s engine, so you will notice a small decrease in power and a slight increase in fuel consumption when it is in use. Switch air-con on for 5-10minutes once every two weeks (even in winter) to lubricate the air-conditioner system seals. A slightly hissing sound may be heard for a short time when it is turned off – this is normal.

ENGINE COOLANT: Coolant levels should be checked at least weekly. If required, top up coolant, mixing a solution of Holden coolant and clean fresh water as per the ratio specified in your handbook. Do not top up coolant level beyond the maximum mark. If you find you have to top up cooling system more than every two weeks, see Bunbury Holden’s Service Department.

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